we are here to answer your questions
EMS should be used on healthy bodies and for fitness reasons only. You should not use EMS if the following contraindications apply to you:
- Pacemaker, defibrillator, severe heart conditions
- Acute bacterial or viral infect
- Pregnancy
For further precautions, please read the instruction manual and consult with our team or a physician.
Pepper is for everyone who wants to get and stay fit in an efficient and fun way. Pepper is for healthy users only and should not be used with the following contraindications:
- Pacemaker, defibrillator, severe heart conditions
- Acute bacterial or viral infect
- Pregnancy
For further precautions, please read the instruction manual and consult with our team or a physician.
With Pepper, you have the same benefits as with regular EMS training anywhere and anytime, without the necessity to go to an EMS studio.
Read more on the benefits of EMS training in the EMS section.
Pepper offers three different suit modes: strength, cardio, and relax.
Strength: Due to the impulse intensity, we recommend starting with one strength training (max. 25 minutes per week) in the first month and double the amount afterwards.
Cardio and relax: As the impulse intensity is lower, this training can be performed more often. We recommend increasing the amount slowly and giving your body time to adjust to this new training form.
- Check if the light of the battery box is on. Otherwise, charge the battery box with the charger. Always detach the battery box from the suit before plugging it in.
- Check if the Pepper app is connected to the suit. Switch on Bluetooth on your phone or tablet and go to the suit settings in your app.
- Check if the battery box is placed on the side of your suit correctly.
- Always warm up your body or moisten your electrodes before adjusting the suit, as the connectivity is best with a bit of moisture.
If all of the above is not helping, please contact our Pepper team via info@peppermove.com
To get access to all Pepper app functionalities and workout videos, you have to pay a subscription fee for the application. If you only want to control the intensity of your suit, the app is for free. You can test the subscription for 30 days for free!
If your app does not work, you can restart it, update it or check the Bluetooth connection on your phone or tablet. If the problem remains, please contact our team via info@peppermove.com.
Not sure you got all the answers?
Reach out to us via email: info@peppermove.com